Privacy Policy

978bd Privacy Policy — How Your Information Is Protected

Your personal information is our highest priority at 978bd. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Your privacy is our priority: 978bd treats the security of your personal information as a top priority. This privacy policy gives you a complete picture of what we do — and don't do — with your data.

1 Introduction & Scope

978bd (referred to as "we", "the platform", or "the company") is a trusted online gaming and Sports Betting platform for users in Bangladesh. This privacy policy applies to our website, mobile app, and all related services.

By accessing or registering on 978bd, you agree to this privacy policy. We may update this policy from time to time, and you will be notified of any changes.

This policy has been written in plain, accessible language so you can easily understand exactly what 978bd does with your data and why. Our goal is to protect your privacy with complete transparency.

Please Note: 978bd will never ask for your password, OTP, or bank PIN. If anyone requests this information, it is fraud — please contact our support team immediately.

2 What Information We Collect

Various types of information are collected when you create an account, make a deposit, play games, or contact support on 978bd. Details are provided below:

Types of Data What's Included Why It's Collected
Identity Information Name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Phone number, email address Account Access & Communication
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Betting history, win/loss records Service Improvement & Responsible Gaming

Optional Information: Some information is optional, such as a profile picture or date of birth for birthday offers. You can still use 978bd without providing this, though you may miss out on certain special offers.

3 How Your Information Is Used

978bd uses your information only for specific, legitimate purposes. We never use your data unnecessarily or sell it to third parties.

  • For account creation, management, and verification.
  • To process deposit and withdrawal transactions.
  • To provide customer service and technical support.
  • To detect fraud, money laundering, and unauthorized access.
  • To recommend games and personalize your experience based on your preferences.
  • To keep you informed about promotional offers, bonuses, and new features (subject to your consent).
  • To enforce responsible gaming policies and prevent gaming addiction.
  • To fulfill legal and regulatory obligations.
  • For analysis and improvement of 978bd's services.

Marketing Communications: 978bd will not send you promotional messages without your consent. You can opt out of marketing emails or SMS at any time by contacting support or adjusting your account settings.

4 Cookie Policy

978bd uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

  • Essential Cookies: Essential for maintaining login sessions and ensuring account security.
  • Functional Cookies: Used to remember your language preference and settings.
  • Analytics Cookies: To analyze site usage — including which pages are visited most frequently.
  • Marketing Cookies: To show you relevant offers based on your preferences (subject to your consent).

You can disable cookies at any time through your browser settings. However, turning off essential cookies may affect the functionality of certain features on 978bd.

5 Data Sharing & Third Parties

978bd never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties:

  • Payment Processors: Limited financial information is shared with mobile banking operators including bKash, Nagad, and Rocket to process transactions.
  • IT Service Providers: Contracted providers handling server, cloud, and cybersecurity services are granted limited access only.
  • Legal Authorities: Where required by a court order or government directive, information will be provided in accordance with applicable law.
  • Fraud Prevention Services: We work with specialist agencies to identify and prevent fraudulent activity.

Our commitment: Only the minimum necessary information is shared with third parties. All third parties are bound by a strict confidentiality agreement and may not use your data for any other purpose.

6 Data Protection Methods

978bd follows industry-leading standards to protect your information. Our security operates across multiple layers to prevent any unauthorized access.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • PCI-DSS Compliance: Payment information is stored in compliance with international PCI-DSS standards.
  • Two-Factor Authentication: Two-Factor Authentication (2FA) is available to help secure your account.
  • Firewall & DDoS Protection: Servers are equipped with advanced firewall and DDoS protection.
  • Regular Security Audits: Regular system audits are conducted by independent security experts.
  • Limited Access Policy: Only authorized staff can access data on a need-to-know basis.

Security Incidents: In the event of a data security breach, affected users will be notified within 72 hours and prompt remedial action will be taken.

7 Data Retention Period

978bd retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

Types of Data Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years (legal obligation)
Gaming History 2 years after account closure
Customer Service Contact 3 years
Cookies & Technical Logs Up to 1 year
8 Your Rights

As a 978bd user, you have several important rights regarding your own data. We respect these rights and aim to respond to any request within 30 days.

Your Privacy Rights

You have full control over your information on 978bd

Right to Access Information

You have the right to know what information 978bd holds about you and to request a copy.

Right to Rectification

If any of your information is incorrect, you can update it through your account settings or by contacting support.

Right to Erasure

Upon account closure, you may request deletion of all data except what is required by legal obligations.

Right to Object to Processing

You may object to and opt out of the use of your data for marketing or profiling purposes.

Right to Data Portability

You may request a download of your information in a standard format such as CSV or PDF.

Right to Restrict Processing

In certain circumstances, you may request that the use of your information be temporarily restricted.

To exercise your rights: To exercise any of the above rights, please contact the 978bd support team. We will respond within 30 business days. Please note that some data may not be fully deletable due to legal obligations.

9 Child Protection Policy

978bd is strictly for adults aged 18 and above. We do not knowingly collect information from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • If an underage user is identified, their account will be closed immediately and their data deleted.
  • Parents can install parental control software on their children's devices.
  • If you have any concerns about the collection of data from children or minors, please contact our support team immediately.
10 Contact & Complaints

Privacy Policy For any questions, complaints, or requests regarding our Privacy Policy, please contact the 978bd support team. We treat all privacy-related matters with the utmost seriousness.

  • Email: [email protected]
  • Response Time: Typically within 24–48 hours.
  • Privacy Complaints: Resolved within 30 business days.

Policy Changes: If any significant changes are made to this privacy policy, 978bd will notify you in advance via email or in-app notification. Continued use of the site after changes have taken effect will be considered your acceptance of the updated policy.

Why 978bd's Privacy Practices Are Trustworthy

6 key features of our data protection that give you peace of mind

End-to-End Encryption

Every transaction and piece of personal data on 978bd is protected with 256-bit SSL encryption. Third parties can never read your data.

Two-Factor Authentication

Enable 2FA on your account. When you log in, an OTP is sent to your phone alongside your password, giving your account an extra layer of protection.

Sale of Data Prohibited

978bd never sells your data to advertisers or third parties. Your information is used solely for operating our services.

Regular Security Audits

Independent cybersecurity experts regularly audit 978bd's systems. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

From your account settings, you can opt out of marketing, download your data, or request deletion. Full control is in your hands.

24/7 Privacy Support

For any privacy-related questions or complaints, the 978bd support team is available 24 hours a day, 7 days a week.

Play with peace of mind — your data is completely secure

You're now familiar with 978bd's privacy policy. Register now and enjoy slots, Sports Betting, and Live Casino with the highest level of security.

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